Payment Card Industry (PCI) Compliance Made Easy
Really? Easy? Like anything in life PCI compliance can take some focus and work, but here’s a few tips to make your life a little easier and eliminate risk for your organization. Tip 1: Where […]
Tips
Cloud Assessment: A Path to Improving Customer Experience
The value proposition of cloud computing — the delivery model for digital innovation — has evolved from cost reduction and scalability to mobility and cognitive computing. One benefit is a path to improving customer loyalty […]
8 Tips for FLSA Compliance Review
Wage and hour compliance is a complex and on-going challenge for public sector organizations. Many government agencies and municipalities have struggled to comply with the Fair Labor Standards Act (FLSA) since the mid 1980s, when […]
Social Media at Oakland County, Michigan Government
Here at Oakland County, we realize that the way our citizens seek information has changed. In order to provide our citizens with the best service possible, we made some changes too. Various county departments began […]
The Future of Workforce Management in Government
The sheer size and diversity of the public-sector workforce have forced governments to rethink how they manage their most valuable asset — people. Among the areas ripe for change are workforce management processes. These include […]
Fires and Floods – Oh My!
If you worked in government long enough, you have probably lived through government building fires, floods, power outages, chemical spills, etc. During these difficult times you realize: “How do we run our government and IT […]
4 Ways to Make your Content More Shareable
Before sharing became a social media phenomenon, it was just an action verb. Children shared toys. Adults shared advice. People shared knowledge. But those were simpler times. Fast-forward to today, and sharing has a whole […]
Spring is in the Air: A time for renewal?
The temperature gets warmer. The skies get bluer. The occasional snow squall becomes less frequent. Spring has sprung and we can now come out from under the gray skies of winter. But what should we […]
How to Avoid Unwanted Overtime Attention
The local media loves to cover stories on overtime issues in county government; we see it almost every day. While there’s good overtime and bad overtime, it’s not easy for the public to understand the […]
How to Tell a Story in 15 Seconds
When we think of storytelling, many of us think of the tales our parents used to tell us before bed or the books we had to read in high school. But the truth is, the […]